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Fika Insurance Agency Reviews

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Fika Insurance Customer Service Is 5 Star Rated
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Welcome to Our Customer Reviews

At Fika Insurance Group, our clients' experiences are at the heart of everything we do. We are committed to providing personalized insurance solutions that meet the unique needs of individuals, families, and small businesses across Greenwood, SC, and beyond. Your feedback not only helps us improve our services but also allows us to continue delivering the high-quality care that our community expects and deserves.

We take pride in the trust our clients place in us, and we're thrilled to share their experiences with you. Below, you’ll find real reviews from real customers who have benefited from our commitment to excellence in health, life, and Medicare insurance. Whether you’re exploring your options or are a long-time client, we hope these testimonials give you confidence in choosing Fika Insurance Group for all your insurance needs.

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What Our Clients Are Saying

At Fika Insurance Group, we take pride in offering exceptional service and expert guidance to help our clients make the best decisions for their insurance needs. But don’t just take our word for it—here’s what some of our satisfied clients have to say:

"We were very impressed with the interest and help shown by both Chris Johnson and Carrie Johnson in guiding our decisions about Medicare supplements and drug plans. They listened carefully to our needs and suggested the best ways to save money while maintaining reputable coverage. They handled all the necessary changes to secure our coverage seamlessly. We will highly recommend them to our family and friends."

Patrice Martin shared her experience

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"Choosing Fika Insurance Group was the best decision we’ve made since starting our business. They made the insurance process incredibly easy, answered all our questions, and made us feel comfortable without any pressure to make a decision!"

Stacy Briggs reflects on her experience as a business owner

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"This is a wonderful place to do business. The staff is professional, knowledgeable, and courteous. I felt confident that I made the best choice for my needs, and my husband also had a great experience working with them. Absolutely a first-class operation."

Julie Douglas

emphasizes the professionalism she encountered

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These testimonials are just a glimpse of the trust and satisfaction our clients have in Fika Insurance Group. We are committed to helping you find the right insurance plan that fits your needs. Explore more of our reviews to see why so many people choose us for their insurance solutions. 

5.0
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Based on 79 reviews
Ginny OharoldGinny Oharold
11:58 06 Jun 24
Katie LovvornKatie Lovvorn
15:45 16 May 24
Going through several life changes at once, Chris was extremely helpful making sure I got the best plan for my family. He worked with me and followed up on every step.
Fred McNealFred McNeal
15:44 20 Mar 24
Karli WoodKarli Wood
01:27 15 Feb 24
Staff are very friendly & very helpful! They are always happy to help me & my family with any insurance need! Always very helpful with any questions we have!
Stacy BriggsStacy Briggs
18:30 03 Jan 24
Going to Fika Ins Group was the best decision we have made since owning our business. They made our insurance process so very easy. They answered all of our questions, and made us feel comfortable without any pressure to made a decision!
Linda BrockLinda Brock
00:53 03 Jan 24
It was a pleasant experience especially when dealing with insurance questions. Chris was very informative and helped me to make the right decision.
Earcelia Paul-HillEarcelia Paul-Hill
18:25 22 Dec 23
Chris has always been so patient and kind with me as I can sometimes be technology challenged. Chris has consistently gone the extra mile to help me with my insurance needs while also ensuring that I understand the materials and choices. I will forever recommend this insurance agency to my friends and family!
Johnny LittleJohnny Little
00:03 21 Dec 23
Answer my questions and made several suggestions for my coverage
Kaylee WhiteKaylee White
17:12 14 Dec 23
Chris was very informative and helpful during helping me set up insurance! I was very pleased with Fika Insurance.
Patrice MartinPatrice Martin
00:30 09 Dec 23
We were very impressed with the interest and help shown by both Chris Johnson and Carrie Johnson to make our decisions about our Medicare supplements and drug plans. They listened to our ideas and suggested the best way to implement savings while maintaining reputable coverage. They took care of putting into place any changes required to secure the coverage.We will highly recommend them to our family and friends.
Makayla BrewerMakayla Brewer
16:08 07 Dec 23
If you’re looking for insurance this is the place! They helped me find a plan that was perfect for my needs and is super affordable. Any questions I had were answered throughly and they helped me understand EVERYTHING I was unsure of. HIGHLY recommend
Tyler AndersonTyler Anderson
01:57 03 Dec 23
Chris has always been very helpful and professional with helping me with my health insurance
Cam DavisCam Davis
20:25 28 Nov 23
Evadne StarnesEvadne Starnes
02:39 17 Nov 23
It was a good to meet Chris, he was very helpful to assist me with insurance. I will highly recommend others to him. Very nice and took ample time in explaining details of each insurance plans.
Julie DouglasJulie Douglas
23:10 16 Nov 23
This is a wonderful place to do business. I highly recommend the professsional and knowledgeable staff. I was treated with courtesy and felt very comfortable that I got everything I needed to make the best choice for me. My husband also recommends them and had a great experience working with them. Absolutely a first class operation.
Mary ClarkeMary Clarke
16:47 07 Nov 23
Chris was so easy to work with to change my current medical insurance and find a program that was not only comparable but was less expensive than my current carrier. He was very thorough and was understanding of my needs. Thank You!
wanda alewinewanda alewine
01:11 07 Nov 23
I highly recommend Fica for your Medicare and insurance needs. Chris explained everything in detail and was so helpful with getting me on the best supplement plan and drug plan for my needs. If you need any help with Insurance or Medicare, call Fica!
Dianne ScottDianne Scott
20:56 31 Oct 23
Joanne RichJoanne Rich
23:28 30 Oct 23
Chris, is very knowledgeable and very professional. This is our second year going to him.O wouldn't hesitate to recommend him.
Melissa WilliamsonMelissa Williamson
22:21 24 Oct 23
Chris is very thorough in his research to help us select the best plan for us. We appreciate his hard work and effort!
Stephanie StevensStephanie Stevens
23:43 19 Oct 23
Very helpful! Highly recommend!
Darby BellDarby Bell
21:37 19 Oct 23
Great experience, friendly and knowledegable.. I recommend them highly.
OLDRUNNERDUDE1OLDRUNNERDUDE1
16:00 17 Oct 23
Chris Is great at explaining all the numbers and coverage. He clearly shows you the different coverages while explaining and breaking down the cost. You know when you leave you have the best plan for you. I appreciate how Chris and Kara treat their customers.
perry huffperry huff
01:27 17 Oct 23
Very honest, courteous, and professional agent!
Gail ZakGail Zak
15:19 03 Oct 23
Medicare is difficult to navigate and do correctly on your own. Chris from Fika is a phenomenal resource in helping you to determine the best Medicare plans for your individual needs at no cost to you. Chris’ incredible depth of knowledge and expertise in Medicare laws and plan choices combined with his personal warmth and diligence made my experience with Fika Insurance beyond reproach. He helped me to navigate a potentially disastrous situation because of bad advice from an out of state Medicare rep. Chris made it clear that he was willing to use all legal avenues to make things right for me. I was truly blessed to find Chris at Fika Insurance. He is a numbers guy who will review your personal needs and crunch the numbers to find you the right plan out of a huge selection of Medicare plans/companies. My recommendation to everyone is to not try and tackle Medicare alone. Call Chris at Fika. His extraordinary service will save you time and money, and he will give you the peace of mind knowing that you have the best plan for you. Again, there is no charge for his services as Medicare pays reps like Chris to help you. Chris just happens to be an extraordinary rep with an excellent staff.
Ashley BarkerAshley Barker
20:07 24 Mar 23
I called several places in town and was just sent a link to review on my own. Called Kara and she not only sent me the link for my review. She also walked me through each plan and all of the differences. She answered all of my questions, and never made me feel bad for asking too many! Customer service is the worst experience it seems like anymore, but not when you’re dealing with these fine folks!!! 5 stars is not enough!!!
sarah jacksonsarah jackson
20:57 14 Feb 23
Suzy HarvleySuzy Harvley
01:30 13 Dec 22
Chris and Kara went above and beyond for me! My expectations were overly surpassed. I highly recommend them. Thanks.
Libby BartleyLibby Bartley
18:58 10 Sep 22
Very impressed with my experience at FIKA insurance! Chris Johnson and staff are very cordial and helpful, and explored every possible avenue to find the best policy available for me. I am grateful for their time and effort and that I ended up with a much better situation with my insurance coverage!
Lisa BurroughsLisa Burroughs
22:49 09 Sep 22
Chris was able to find an insurance package suitable for my needs. He made it so easy.
Ari WestAri West
22:55 30 Aug 22
Chris was very helpful and assisted me with meeting my insurance needs immediately!
Mary AidesMary Aides
18:57 21 Apr 22
Chris Johnson was very helpful in getting me set up with supplemental insurance and pharmacy card for MedicareHe was very knowledgeable and treated me as a friend. I have a friend who wants to come to him when her insurance comes up for renewal on my recommendation
Dan HobbsDan Hobbs
17:21 27 Mar 22
Chris was wonderfully responsive and knowledgeable. He presented a selection of plans and then, after conversation, guided our selection based on the needs we communicated. I would strongly recommend FIKA.
taylor championtaylor champion
17:25 28 Jan 22
Awesome to work with! I was able to get my questions answered and any issues resolved very quickly. Highly recommend.
Doug KauffmannDoug Kauffmann
18:48 29 Dec 21
My wife, Sally, and I had an excellent experience updating our Medicare coverages for 2022 with the FIKA Insurance Group, LLC. Chris and Carol Johnson welcomed us with a sincere desire to answer all of our questions. Chris did a great job of educating us about the process and how best to choose advantageous Part D and G Medicare plans. We were extremely happy with the savings we were able to achieve for 2022. We highly recommend FIKA Insurance for your health insurance needs.
Kathy ClarkeKathy Clarke
23:24 09 Dec 21
Having recently retired, my husband and I met with Chris and Kara to obtain health insurance that would keep us covered until we reach Medicare eligibility. He was extremely knowledgeable and gave us great advice on narrowing down our health insurance options. I will definitely be working with Fika Insurance again in a few years when it’s time to sign up for Medicare coverage. Would highly recommend!
Edward LemmondEdward Lemmond
22:02 07 Dec 21
Great to do business with. They were very informed about their products and easy to understand. I could not have found anyone better to help me.
Chris Johnson and his staff are top notch and easy to work with. Chris was attentive to what were were looking for and was very thorough in getting us the best coverage for the best rate that suited our needs. Chris explained everything thoroughly and has always been available to answer all of my questions. I highly recommend them for your health and prescription insurance.
Diane OliverDiane Oliver
19:04 16 Nov 21
I recently went to Fika Financial Insurance Group to see if I could get better coverage with a change in my Aarp supplement policy. Chris Johnson took the time to explain different plans with me. We decided on a great plan, less money, more coverage. I would recommend him highly..He is honest and answers any questions you might have. His staff is very pleasant and helpful too.
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Why Clients Choose Fika Insurance Group

At Fika Insurance Group, our commitment goes beyond providing insurance. We build relationships based on trust, transparency, and personalized service. Here’s why so many clients across Greenwood, SC, and the other states we serve continue to choose us for their insurance needs:

  • Expert Guidance: Our team of experienced professionals takes the time to understand your unique needs and offer tailored solutions. Whether you're selecting a Medicare plan, Life Insurance, or coverage for your business, you can count on us to provide the guidance you need to make informed decisions.
  • Unmatched Customer Service: We believe in treating every client like family. From the first consultation to the ongoing support after your policy is in place, we are here for you every step of the way. Our clients appreciate the personal touch we bring to every interaction.
  • Simplifying the Insurance Process: Insurance can be complicated, but it doesn’t have to be. We make it our mission to simplify the process for you, ensuring that you fully understand your options and feel confident in your choices.
  • Local Knowledge, National Reach: While we are rooted in Greenwood, SC, we serve clients across multiple states with the same level of dedication. Our deep understanding of local needs combined with our broad expertise allows us to offer the best of both worlds.
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More About Fika Insurance Group

At Fika Insurance Group, we believe that insurance is more than just a policy; it’s a promise to be there for you when it matters most. We are committed to delivering personalized service and expert advice to every client we serve. Here’s what makes us stand out: 

A History of Trust

With over 36 years of experience, we have built a strong reputation as a trusted partner for individuals, families, and businesses in Greenwood, SC, and beyond. Our long-standing relationships with top-rated insurance carriers allow us to offer a wide range of coverage options tailored to your needs

Customer-Centric Approach

We prioritize your needs above all else. Our team is dedicated to understanding your unique situation and providing you with the best possible solutions. We take pride in our ability to simplify the complex world of insurance, making it easier for you to make informed decisions.

Community Involvement

We are not just a business; we are a part of the community. We actively participate in local events and support initiatives that make Greenwood and the other communities we serve better places to live and work. Our commitment to giving back is a core part of who we are.

Continuous Learning

The insurance landscape is constantly evolving, and so are we. Our team stays up-to-date with the latest industry trends and regulations to ensure that you receive the most current and relevant advice. This commitment to continuous improvement allows us to better serve you.

At Fika Insurance Group, we are dedicated to providing you with the peace of mind that comes from knowing you are protected. Whether you need coverage for health, life, or your business, we are here to help you every step of the way. Experience the Fika difference for yourself—get in touch with us today.

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Unlock Your Free
Medicare Guide

The team at Fika Insurance Group simplifies the complex world of insurance for you. Whether you need clarity on Medicare, Life, or Health Insurance, we are here to help. By signing up for our monthly newsletter, you'll receive our free audiobook, "Understanding Medicare: Your Complete Guide." Stay informed with expert insights and tips, and make confident decisions about your coverage.